(800) 233-2013 
FREQUENTLY ASKED QUESTIONS
- What Is The Best Way To Order Your Products?
The best way to order our products is via fax or phone call. Please call us at 800-233-2013, send us a fax at 408-435-0410, or an email to sales@norcal4air.com - What is your return policy?
All returns must have a RGA # on the outside of the box. Click here to download the form. - What type of payment methods do you accept?
We accept Master Card, Visa, American Express, check, ACH (wire transfer) payments, and cash. - Which shipping methods do you offer?
UPS, FedEx, DHL and customer preferred carriers. - What are your hours of operation?
Monday-Friday, 8:00 AM to 5:00 PM Pacific Time. - Do you have a catalog?
No, we only have a product line brochure. For catalogs we invite you to visit our supplier's website to download their catalogs. - Do you do international shipments?
Yes we do. - Do you offer financing and credit terms?
Yes, upon approval of credit, our terms are net 30 days after receipt of invoice. Click here for credit application. We also offer Leaf Lease/Financing (please contact for info)